Tire Kingdom really pissing me off now

wagodizzlewagodizzle Council Member and EDM expert
alright, as most of you know i got these new wheels from evol911 and i went to get some tires that i had laying around mounted and balanced on the new rims.

after waiting for 5 hours they finally got to my stuff and did the job. next day after the install i was driving to school, and my steering wheel was shaking like crazy. i mean, like really bad!! so i took it back two days later to have them redo it. oh, also they put the stupid ugly weights on the outside of the rim. well anywho.

so i go back, and tell them its messed up and they need to redo it, also for them to put the weights on the inside of the rims. it was done this time in "only" 4 hours, haha...

well, after i picked my car up first thing i notice is that the weights are still on the outside :x so i decide "whatever, i dont care right now". so im driving, and the car is definitely better then it was. today again im driving long distance to school... and my car is still vibrating a lot, this time not so much in the steering wheel but in the ass end of my car.

well i get home eventually. go to check out the back end of my car. and the drivers side tire has started to wear pretty fierce on just one 8 inch long stretch on the outer edge of the tire. now im REALLY pissed....

ok so seriously like WTF... what should i do? go back a THIRD time!? im getting sick of that place... i wish i could get a refund and have someplace else do it. the right way..

OK, no joke: first time i took it there, i was standing next to the guy watching him do his thing, and the computer shut off on him while he was balancing. the fix? he LITERALLY took a hammer, and smacked the machine a couple times to get it to turn back on. that really helped me build my confidence in the shop.

:roll:
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Comments

  • dunno what to say dude. but makes for a good story!
  • You really need to find a better tire shop (not trying to be a smartass Martin). northwest_war_wagon rocked those rims with no problems and had the tape weights on the inside (I think but now I'm not sure, I know he didn't have weights on the outside). Another thing, sometimes tires get flatspots in them from sitting too long but will still balance ok. Does it look like they have any flatspots, I mean, if you could tell? You might just want to pony up the pesos to get some new tires. I would definetly stay away from Tire Kingdom. :x
  • hit the computer with a hammer :lol: you probabaly missed the guy hitting himself earlier
  • stephenstephen Senior Wagonist
    i want so bad to laugh. but i know how pissed i would be. are they a one store operation or a chain. if they are a chain i would get the district manager on the phone. when i used to work retail, things got resolved fast when out of the store management was brought into it.
  • 3 x ?

    I would bother them as many and much if i could, take a camera with you ... and some 'witnesses' ...

    you paid for service too ...

    but most of all, stay cool, use ur airco

    : )
  • take it to a new shop all you can do really unless you get them on tape doing something wrong
  • TIMELESSWHITETIMELESSWHITE Senior Wagonist
    That stinks. Try taking it to a Firestone in SC.
  • WaGoWaGo Band Wagon
    try hitting the guy with a hammer and maybe he will work better 8)
  • khemistrykhemistry New Wagonist
    I'll say go back and complain about it or at least get your money back, you paid for the service and let them know that the job is not done right.

    I'm pretty sure they will come up with something stupid and the reason being why is it vibrating etc. So make sure you're ready for a good argument.

    good luck
  • If they could argue that the rims are the cause then they should have never let you leave their store with those tires mounted. Same with the second time, if they can't do it they can't do it. I would tell them (something they should know) that its a very big hazard and could seriously injure. After they balanced the tires the first time and didn't do it right they should have told you.
  • wagodizzlewagodizzle Council Member and EDM expert
    evol911 wrote:
    You really need to find a better tire shop (not trying to be a smartass Martin). northwest_war_wagon rocked those rims with no problems and had the tape weights on the inside (I think but now I'm not sure, I know he didn't have weights on the outside). Another thing, sometimes tires get flatspots in them from sitting too long but will still balance ok. Does it look like they have any flatspots, I mean, if you could tell? You might just want to pony up the pesos to get some new tires. I would definetly stay away from Tire Kingdom. :x

    yeah thats the thing, i know they were fine on northwest_war_wagon, and the rims are true... i told the bastards to use tape weights, but i dont think they spoke much english :x

    im going to see about getting my money back, because this is rediculous. the tires i have basically have full tread, except now one is getting worn on one area because of the bouncing from the messed up balance.

    honestly i wish i could pony up some $$ for 2 new tires, but i just dont have anything. at all. $50 is what i have, and i need to fill up today :evil: lolz... damn poor college kids :roll:

    anywho thanks for all the replies guys. :D it is pretty funny though, and next time i will hit the guy in the head with his own hammer.
  • Watch, when you go in there they are going to tell you it wasn't there F-up but that you will need an alignment or something stupid like that.
  • khemistrykhemistry New Wagonist
    so does steering wheel vibration cause by an ubalanced wheel or alignment?
  • khemistry wrote:
    so does steering wheel vibration cause by an ubalanced wheel or alignment?

    I think thats mostly from unbalanced wheels, if your car drifts when you let go of the wheel or pulls slighty during accleration/braking thats from alignment, but if you car is aligned wrong it can wear the tires bad and trow off the balancing. Ya just can't win :?
  • wagodizzlewagodizzle Council Member and EDM expert
    ragenasian wrote:
    Watch, when you go in there they are going to tell you it wasn't there F-up but that you will need an alignment or something stupid like that.

    yeah, except my car was prefectly fine with the pinkies till i got these. so its obviously their fault. if they wanna argue i can put on my pinkies to show them (hell, the pinkies werent balanced since i first got them, 10K miles and 1.5 years ago haha and they were still fine)

    as far as virbrating, its all about the wheels. an alignment issue will make it drive and handle goofy, but its not going to vibrate :roll:
  • wagodizzlewagodizzle Council Member and EDM expert
    so i took her back for a third time, got a HUGE attitude with the woman, had a nice argument for a good 45 minutes hahaha anyways...

    it got resolved. turns out all four rims are warped. :x

    anywho, they did their best, and now the front of the vehicle drives good, no shaking... just the tiniest vibration in the rear. i am worried about the tire wear, but whatever. i hope it gets better *crosses fingers*

    ;)
  • khemistrykhemistry New Wagonist
    did the 4 rims got warped on your own fault or is it because of their installation?
  • They sell bad tyres nowadays a lot ... hight difference in profile
    and yes ofcourse they blame the rims ...

    I had a computer report once from my rims,
    you got shitty tyres (B-quality)

    check where, country, the tyres were fabricated, import ? ...

    other than that the manufacturer offers warranty in some cases ..

    gl
  • wagodizzlewagodizzle Council Member and EDM expert
    khemistry wrote:
    did the 4 rims got warped on your own fault or is it because of their installation?

    soon as i got the rims a week ago or so i took them to their place... so if anything it was their fault, or shipping... or TK just lied.

    i was in quite the dispute with these people, haha it was funny.
  • khemistrykhemistry New Wagonist
    that's a bummer hey look at the bright side you don't have to look for a new beam for your rear bumper. :wink:
  • wagodizzle wrote:
    so i took her back for a third time, got a HUGE attitude with the woman, had a nice argument for a good 45 minutes hahaha anyways...

    it got resolved. turns out all four rims are warped. :x

    anywho, they did their best, and now the front of the vehicle drives good, no shaking... just the tiniest vibration in the rear. i am worried about the tire wear, but whatever. i hope it gets better *crosses fingers*

    ;)


    :shock: :shock: Whoa dude the rims are warped???? How the hell did that happen, I literally picked them up from nortwest_war_wagon right after he got the tires removed, took them to my work and packaged them and then shipped them. How would shipping bend the rims or warp them, I mean I can see them maybe get a ding or something but those are steel wheels. I'm sure that northwest_war_wagon didn't have any problems with them. DUDE I"M SO SORRY IF THEY ARE NOT USABLE!!
  • You gotta get a second opinion!! Please for my sake!!
  • Hey evo I don't think it is the rims. I told wago that I had the same problem as he has had. Took the rims to a supposed reputable shop, been in business for as long as I have been alive. They balanced my wheels, and they were shaking the whole car. I took the car back and he told me the EXACT same thing. He said it was my rims. 2400 dollar set of rims I hightly doubt it.

    Took them to the military base since I was allowed to use the balancer and guess what OUT OF BALANCE, not the rims.
  • Too bad there isn't a Les Scwab Tires you could take them to. Les Scwab gets stuff done quick and right... the Northwest guys would know about that, they practically sprint out to your car when you pull up.
  • wagodizzlewagodizzle Council Member and EDM expert
    evol911 wrote:
    You gotta get a second opinion!! Please for my sake!!

    dont stress dude!!!

    the douches at TK finally did it somewhat right now. the front is very smooth, the rears are still a tiny bit vibrating but that got resolved some more with an alignment i did today.

    trust me, im using them 8)

    fwiw the dude at TK showed me that the rims were warped, and there was some play and what not in the rim, dunno how/why or whatever (for all i know, they did it) but like i said, its working so im happy now.
  • I worked tires for two years. If the rims are warped, you can see that very easily when the wheels are one the balancer. They should be able to show you that.
    Are they hubcentric wheels??? If they aren't i think theres some kinda adapter unit you have to use.
    One other thing. Your used tires may look great, and have tons of tread left. But tires can seperate. It's when the rubber comes unbonded from the steel belts. This, you can also see on the balancer. While watching the wheel spin you'll see the tread pull sharply to one side. It may only be in a very small patch of the tread. Make sure that's not whats happening! Because when that starts to happen, it's only a matter of time before the tire explodes.
  • wagodizzlewagodizzle Council Member and EDM expert
    oilspot wrote:
    Are they hubcentric wheels??? If they aren't i think theres some kinda adapter unit you have to use.

    not sure what that means :oops:

    he did show me that they were slightly out of round, and you can tell a bit when you look real close and stuff...

    about tires: the tread didnt look like it was pulling anywhere.
  • hubcentric... my bad definition.

    the hub on the rotor fits snugly to the wheel, which centers the wheel.
    The reason why sometimes when you take all the lugs off the wheel is still kinda stuck. The fit between the rotor and wheel is usually pretty tight.

    You can check the wheel and tire on the car. Jack each one up at a time and give it a spin. Watch the tread... watch the wheel. If one or the other is getting crazy wavin back and forth you'll see where the problem is.

    When I worked tires we would show the customer any warping or bends. We would offer to put the worse of the wheels on the rear of the car, where you feel any abnormalities much less. Bent or warped wheels on the front are really easy to feel, not so much on the rear.

    Now that was some poorly written shit huh! Too much coffee, no breakfast. I'm gonna go eat something before I bite my tounge off!
  • wagodizzlewagodizzle Council Member and EDM expert
    haha no its a good definition. the rim centers are the stock RT wheels.

    they stick too :P

    thanks for your time though man. and easy on the coffee!
  • wagodizzle wrote:
    and easy on the coffee!

    Problem.... I don't have a problem... I can quit whenever I want to! :shock:
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